Ticket Placement

  • Swanky/Dev- Tickets will be moved by Management to this section.

  • Done - The tickets can be handled by Lead Admins and Head Admins.

  • Mom - These tickets can only be handled by the Server Director, Server Manager and Assistant Manager.

  • Management - These tickets can only be handled by the Management Team.

  • Jamals Closet - These tickets are handled by our clothing developer, Jamal.

  • Custom Clothing - These tickets are handled by the dedicated clothing approval staff.

  • Housing - These tickets are handled by Realtors and Housing Oversight.

  • Account Reviewer - These tickets are handled by Account Reviewers.

  • Oversights - These tickets are handled by their respective Oversight.

  • Good to Close - These tickets can be handled by anyone, once the player says GTC.

  • Admin Tickets - These tickets are handled by Admins or Lead Admins.

  • Donations - These tickets are handled by Senior Moderators or Admins.

  • Support and Report - These tickets are handled by Moderator or Senior Moderators.

  • Faction Support - These tickets are handled by Faction Support and Faction Oversight.

  • Ban Appeals - These tickets are handled by ANY available Admin and up.

PreviousTagging Guidelines & RolesNextModerator Role

Last updated